I got my account restricted

Binance blocked my account after offline cash-to-crypto trade — $2300+ frozen

Hey everybody, I’m in a very robust spot proper now and hoping someone here has recommendation or has gone by way of something comparable.

- I did an **offline trade**: I gave cash in individual and acquired crypto into my Binance account.

- After I obtained residence, Binance **blocked my account** and despatched me a **refund request**.

- I offered proof that I withdrew cash from an ATM for this trade and that I refunded the amount back to the original sender.

- Despite this, my account continues to be blocked and I presently have **$2300+ frozen**.

- My case ID with Binance is **153466203**.

This example is basically dangerous for me financially and emotionally. Has anybody dealt with Binance blocking accounts after offline exchanges? What steps can I take to resolve this quicker or escalate the case? And how a lot time took for fixing ?

Any assist, advice, or shared experiences would imply quite a bit.

UPDATE - CS Bree, Cs Chloe , Mat , and Jhoan informed me to wait for 30 days from the moment of evaluate began , that 13 Jan , or quicker. It is dependent upon the case. Thanks quite a bit to Jhoan , he escalated my case, a very good and type individual!