I've been using Swan for a couple of years. I like the platform and have never had a problem. Customer service is great. After the primetrust debacle, I expected Cory to atleast address what happened, but it's just business a usual. I can understand swan may not want to draw attention to what happened because the business is growing, but if you were holding btc on there it was a close call. I've always used self custody, but there is a waiting period for withdrawl. This has led me to look at other options. I signed up for River. What are your thoughts? I've also been using cash app for a long time and I never had to submit a license and photo ID on cash app like I had to on swan and river. I can usually withdraw to cold storage asap on cash app
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