Binance ended my licensed P2P business over "account sharing" with my husband. Now the EU has ended Binance.

I used to be a P2P Pro Service provider in Poland. Registered VASP, absolutely tax compliant, Four+ years on Binance, 48,000+ accomplished trades, 98%+ constructive suggestions, monthly quantity as much as 7 figures in PLN. On April 13 Binance terminated my account. The only cause given: "violation of Phrases of Use." No clause. No rationalization. Over the subsequent 32 days I asked greater than 15 totally different help agents to only tell me which time period I violated. Each single one refused.

My husband's private account acquired terminated as properly, and his no less than came with a cause: Account Sharing.

So right here's our "crime." We're married. His fingerprint is on my telephone and mine is on his. When his battery died he'd log in on my telephone, when mine died I used his. We all know one another's passwords, our money is together, we don't disguise anything from one another except perhaps birthday presents. That's not fraud. That's a traditional marriage. Binance's danger system apparently can't inform the distinction between criminals sharing accounts and a wife and husband sharing a telephone.

And the way rigorously was my case reviewed? At 11:31 UTC an escalations agent wrote to me, word for word: "we apply a diligent and careful strategy, completely analyzing each case." My account was terminated the identical day at 13:58 UTC. Two and a half hours of "thorough examination" to erase a 4-year enterprise. No one requested me for a single document. Similar day, one agent requested me if I needed to attraction whereas one other informed me no attraction channel exists. They couldn't even agree on that. Humorous thing: once earlier than, the same native group restricted my account "till 2030" by mistake, and Binance International overturned it within 24 hours. So I know precisely what their local workforce's accuracy appears like.

What did they really lose? Not just quantity. In 4 years as a service provider I ended tons of of scam attempts alone orders. Elderly individuals, individuals who clearly had a scammer on the telephone with them coaching them by means of the cost, I cancelled those orders and informed them what was occurring as an alternative of taking their cash. When someone paid after an order was already cancelled, I sent the cash back, each time, even when no one would have ever recognized. I was precisely the sort of merchant a P2P platform is meant to need. Terminated over a shared telephone, with no attraction.

Now the karma part. Three months after they threw me out for "compliance" reasons they refused to name, Binance is gone from the Play Store across the EU and its providers are shutting down for European users, because they by no means managed to get a MiCA license. They demanded good, unexplained compliance from a small licensed service provider in Poland whereas failing to remain compliant on a whole continent.

I don't anticipate Binance to care. I just need this on the report. When you're a merchant studying this: your stats won't shield you, your suggestions won't shield you, your license won't shield you. You're one algorithm flag away from being nothing to them, and there's no one to speak to when it occurs.

And this wasn't just me. Whoever runs compliance for Binance Poland: I watched what your selections did to the PLN market. Before July 1 there were moments when solely 2 retailers have been on-line on your complete PLN P2P market. On Bybit and Bitget, over 100. That wasn't regulation doing that, MiCA hit each change the identical. That was you, clearing out your personal verified, licensed, tax-paying merchants one after the other till the order guide was a ghost city, while your rivals stored theirs. A compliance division exists to keep the business protected AND alive. You have been getting paid to make it better, to not make it worse. You didn't shield the PLN market from danger. You protected it from present.